QUESTIONS? I'VE GOT ANSWERS.
 

DOMESTIC SHIPPING

Most domestic orders are shipped via USPS Priority Mail.

Oversized orders are shipped via UPS.

Shipping costs cover fees, packaging supplies, time, labor, and storage.  

Please allow 5-10 business days for your order to be shipped, and an additional 1-5 business days for delivery. In order to provide the best service I can, I take the time to properly package each order so that it arrives at your doorstep in perfect condition. Because it's just me as a small business and not a big corporation with many employees, this means a little extra time from the time you submit an order to the time it arrives at the post office. I thank you advance for your patience and promise it will be worth the wait! A tracking number will be send to you via email upon shipment. 

Our standard shipping methods for paper works is either a flat double reinforced rigid mailer or a sturdy cardboard tubes - depending on your order. Works 11x14 and smaller are mailed in a sturdy flat mailer while works 16x20 and larger are mailed in a thick tube. All original work on paper larger than 11x14 will be carefully packaged in an acid-free sleeve and gently rolled in a rigid mailing tube for safe travel. Professional framing is recommended.

 

INSURANCE

Insurance is not standard on any of our shipments, however it can be added to most orders for an additional fee.

I pack your purchase with precision and meticulous care - however, bumps and bruises can occur once packages leave our facilities. Customers purchasing large or heavy works (especially those that are framed) may wish to consider adding insurance.

Please email kayla@kaylakingdesign.com for a custom quote.

 

WORLD WIDE SHIPPING

International Orders are shipped via USPS Priority International and rates are calculated based on country.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival.

Kayla King will NOT be held liable for any fees or taxes you may incur or if your product is seized by customs.

 

PLEASE NOTE

All sales are final.

I am unable to ship to PO BOXES so please be sure to provide your full daytime delivery address and contact phone number.

I am also unable to redirect orders once they have been dispatched, so please be sure to double check all details are entered correctly in the checkout.

If your package has been returned to us after an attempted delivery was made and your package was not collected, you will be required to pay the cost of re-delivery.

As soon as your order has been shipped you’ll get a confirmation email and tracking number for your package (if available.)

Once marked as "delivered" by carrier tracking, I am no longer responsible for the package.

COPYRIGHT

Please note that I retain all rights to artwork, including previously sold and commissioned original paintings. I retain the right to make reproductions of any and all artwork. Artwork purchased may not be copied, printed, reproduced and/or distributed by any method, for any reason without written permission from the artist.